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Media Release

DATE:

12 May 2008

TITLE:

Independent Survey Will Be Used To Improve Council Performance

Far North householders will be selected at random and asked to give their views on a wide range of Far North District Council services and issues during the next 10 days. (from Friday May 16 to Sunday May 25 inclusive)

Independent market research company National Research Bureau has been commissioned by the council to carry out the telephone survey in order to get an unbiased appraisal of the way in which it conducts its business.

“We hope people will take the time to respond to the survey so that we get the public feedback we need in order to find out what we’re doing well and what we need to do better,” said Chief Executive Clive Manley.

“We need to know how we’re doing in terms of meeting our customer contact vision of ‘making things easier for you, getting it right, and doing what we say we will do’. This council is very determined to put our customers first, so it stands to reason that we need to know what our customers want and whether we are on the right track in terms of our goals and achievements.”

The National Business Bureau, which offers specialised market research services to councils throughout New Zealand, intends to survey people from all three wards of the district.

The survey is in keeping with changes in local government whereby councils are urged to take active steps toward better understanding and meeting their residents’ wishes.

For further information please contact:-

Alison Lees
Commuications Manager

Far North District Council
PH 0800 920 029

 

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Page created/updated: 12 May, 2008