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Form for email

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Please use this form for all general enquiries.

If you wish to report an issue or fault with a council service or facility please complete a Request For Service.

We will respond to your email within 3 working days. If your request is urgent or you need an immediate response, please telephone us instead.

Please provide as much information as possible to enable us to make a full and timely response to your enquiry. See below for more information about this form.

*Mandatory Fields why?

First name/s*
Last name:* 
Email address:*
Note to AOL Customers
 
Please re-enter email address:*  
Full postal address: 


Post Code
Property address: 
(if relevant)

Rate account number and/or property legal description:
Telephone:*
Mobile:
Fax:
Preferred method of contact (please select):
Email     Letter
Telephone     Fax

If this is a repeat contact, please enter any related reference numbers to help us answer your enquiry fully: e.g. RFS, RMA, ABA or Contract number.

Reference number:
How can we help? Please enter enquiry details:

Please now click send to email your message to the council.

This may take a few moments, please do not click send again.
Your message will be displayed so you can print it for your own records.

 

About this form

Like many other organisations, we use a form for online correspondence. There are several reasons why we don't publish email addresses on our site:

  • To make sure we get all the necessary information to be able to make a full and timely response.
  • To ensure correspondence is responded to as soon as possible, and by the right person.
  • To provide a method by which a message can be sent from anywhere, even when using a computer in a public place, where it is not set up for email.
  • To maximise staff efficiency by controlling spam and other mass unsolicited email.
    NB. The council will not accept or respond to unsolicited marketing by email.

NB. For security reasons, we cannot accept attachments online.

Why must I provide my name, address and telephone number?

Although we will get back to you in the method of your choosing, we also request that you provide your name, address and telephone number:

  • To enable you to confirm who you are.
  • To enable us to tell you if there is any delivery problem.
  • To enable the appropriate staff member to get in touch with you, and record information in a formal letter if required.

Any personal information you provide is protected under our normal privacy and security provisions.

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