Making Payments

Pay your rates or water account online using our Online Credit Card E-Payments facility

Alternatively, you can select from any of these methods of making payments:-

• Direct Debits
• Automatic Payments
• Credit Card Payments
• Telephone Banking
• Internet Banking/Making Payments Online
• Over the counter payments
• What is the difference between a Direct Debit and an Automatic Payment?
• What is Rates Easy Pay?
  An agreement made with the Council to pay rates by direct debit or automatic payment. This payment schedule will clear the rates to the end of the financial year - 30 June. See brochure

Online Credit Card E-payments

Simply click below to pay your rates or water account online using our

Online Credit Card E-Payments facility

You will need to know:

• Your credit card number (formatted with no dashes or spaces)
  e.g. 5123456789012346
• Your credit card expiry date
• Your credit card security code (on the back of your credit card)
• Your rate or water account number
  e.g. 2408131 with a check digit of 7, should be entered as 24081317
• The amount you wish to pay

Payments can be made using Visa or MasterCard credit cards.

Other Credit Card Payments

For types of transaction other than rates or water payments, e.g. licenses, parking infringements etc, payments can be accepted over the service centre counters or by telephone - please contact our Customer Service team using our normal contact details with the following information: 

• Credit card account number
• Credit card security number (on the back)
• Cardholder name 
• Card type 
• Card number expiry date 
• Reference number of the account to be paid
• Amount to be paid
• Contact details

For security reasons we do not recommend that you email your credit card details to us.

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Direct Debits

Direct debits are the preferred payment option for rate and water accounts.  The Council's computer system automatically calculates the amount to be paid (variable amount) and deducts it from your bank account. You may nominate your own fixed amount that can be deducted, but this must be at a rate that keeps the account up to date and paid in full by penalty date, otherwise, a penalty will be incurred.

Click here to download an electronic copy of a

• Variable Amount Direct Debit Application Form (PDF)

Alternatively to request a copy of the form, please contact our Customer Service staff using our normal contact details.

When completing the direct debit form, please ensure that you include the following information: 

• Your surname and initials (in the particulars box)
• Rate RTZ or Water WBZ account number (in the code box)
  This is the 7 digit number prefixed by RTZ or WBZ on your invoice (though you do not need to enter the RTZ or WBZ initials).

The application form for Direct Debits must be returned to council for processing with an original signature and with the conditions attached.

If you need to cancel or amend a direct debit please contact our Customer Service staff using our normal contact details.

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Automatic Payments

Your rate or water account may also be paid by automatic payment. Automatic payments mean that a certain amount of money is transferred from your bank account to your rate or water account on set dates. You have the authority to cancel your automatic payments at any time.  Payments must be at a rate that keeps your account up to date and paid in full by penalty date, otherwise, a penalty will be incurred.

Click here to download an electronic copy of an Automatic Payment form (PDF) or to request a copy of the form please contact our Customer Service staff using our normal contact details.

Please ensure that you include the following information: 

• Your surname and initials (in the particulars box)
• Rate RTZ or Water WBZ account number (in the code box)
  This is the 7 digit number prefixed by RTZ or WBZ on your invoice (though you do not need to enter the RTZ or WBZ initials).

If you wish to pay both your rate and your water accounts by Automatic Payment, you will need to complete two forms, one for each account.  

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Telephone banking

Your bank requires the following information:

• The account reference number
  For Rates and Water payments, this is the 7 digit number prefixed by RTZ or WBZ on your invoice (though you do not need to enter the RTZ or WBZ initials). For dog registrations and parking infringements, you will need to supply the registration or infringement number.
  The Council Bank Account details:
  
  For rates and water accounts:
  - Account Name: Far North District Council
  - Bank:  ASB Bank, Corporate Branch, Auckland
  - Account number: 12-3244-0022509-03
  
  For anything else, e.g. dog registration or parking infringements:
  - Account Name: Far North District Council
  - Bank:   ASB Bank, Corporate Branch, Auckland
  - Account No: 12-3244-0022509-00

You will need to set up a separate payee item for each rate or water account, as the telephone banking service will not split a single payment up between the various accounts.

If you would like to verify whether a payment has been received by council, allow a day or so after the payment date for the payment to be processed and then contact our Customer Service staff using our normal contact details.

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Internet banking/Making Payments Online

If you wish to pay an account online via internet banking you will need to contact your bank directly and set up the council as a payee. 

Your bank requires the following information:

• The account reference number
  For Rates and Water payments, this is the 7 digit number prefixed by RTZ or WBZ on your invoice (though you do not need to enter the RTZ or WBZ initials). For dog registrations and parking infringements, you will need to supply the registration or infringement number.
  
  
• The Council Bank Account details:
  
  For rates and water accounts:
  - Account Name: Far North District Council
  - Bank:  ASB Bank, Corporate Branch, Auckland
  - Account number: 12-3244-0022509-03
  
  For anything else, e.g. dog registration or parking infringements:
  - Account Name: Far North District Council
  - Bank:   ASB Bank, Corporate Branch, Auckland
  - Account No: 12-3244-0022509-00
  

You will need to set up a separate payee item for each item being paid for, as the online banking service will not split a single payment up between the various accounts.

If you would like to verify whether a payment has been received by council, allow a day or so after the payment date for the payment to be processed and then contact our Customer Service staff using our normal contact details.

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Over the Counter payments

You may pay any account over the counter at one of our Service Centres during normal working hours.  

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What is the difference between a Direct Debit and an Automatic Payment?

The main difference between paying by automatic payment and direct debit is that the amount taken from your bank account when paying by automatic payment is controlled by you, whereas when paying by direct debit the Council nominates the amount that will be taken.  You are advised of the amount prior to the payment being taken from their bank account.

Bank charges between the two options also vary.  Generally a Direct Debit is free although it usually attracts a transaction charge, whereas Automatic Payments usually attract a fee and a transaction charge.  Banks also usually charge a set-up fee for an Automatic Payment.  

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• Council Fees and Charges

• Service Centres and Contact Details

• Council forms and pamphlets