You can now report a fault online with MyFNDC. MyFNDC is a safe and secure online service to lodge, view and track service requests, click the button below to start the process.
If you consider the situation requires urgent attention please contact us immediately by telephone on our 24 hour service number 0800 920 029 or on (09) 401 5200, otherwise your request for service will be logged during business hours.
If you would like to visit one of our offices in person, our office locations and opening hours are listed below. Following are the street addresses, opening hours and individual contact details for each Council service centre.
5 Memorial Avenue, Kaikohe Tel: 0800 920 029 Tel: (09) 401 5200 Fax: (09) 401 2137 View Map Monday-Friday 8:00am - 5:00pm
Te Ahu, Corner Matthews Avenue and South Road, Kaitaia Tel: 0800 920 029 View Map Monday-Friday 8:30am - 5:00pm daily
Leigh Street, Kaeo Tel: 0800 920 029 Fax: (09) 405 0379 View MapMonday to Friday 8:00am - 4:30pm (closed 12:30pm - 1:00pm)
60 Kerikeri Road, Kerikeri Tel: 0800 920 029 Fax: (09) 407 0419 View Map Monday-Friday 8:00am - 5:00pm
i-SITE Visitor Information Centre The Wharf, Marsden Road, Paihia Phone: 64 9 402 7345 Fax: 64 9 402 7314 Open 7 days including Christmas View Map
Monday - Sunday 8:30am - 5:00pm
Gillies Street, Kawakawa Tel: 0800 920 029 Fax: (09) 404 3054 View Map Monday-Friday 8:00am - 4:30pm
Saturday 9:00am - 1:00pm
11 Parnell Street, Rawene Tel: 0800 920 029 Fax: (09) 405 7828 View MapTuesdays and Thursdays 8:00am - 4:30pm (closed 12:30pm - 1:00pm)
i-SITE Visitor Information Centre
Far North District CouncilMemorial AvenuePrivate Bag 752Kaikohe 0440
Fax number: (09) 401 2137
You can contact a representative by telephone 24 hours a day, 7 days a week on our service number 0800 920 029 or on (09) 401 5200. Outside of normal working hours an after hours answering service will log and escalate any urgent requests or you can lodge your enquiry using our online 'My FNDC' mobile app and portal.