CCC Frequently Asked Questions

1. When can I apply for my Code Compliance Certificate?

Under section 92 of the Building Act 2004 you can apply for Code of Compliance Certificate at the time that you deem work to be completed.

2. How do I ensure that work is complete?

A final inspection with a 'Pass' result signifies that all building work is complete. We recommend that you apply for a CCC after you have had your final inspection pass.

If your final inspection has Failed we will send you an Inspection Summary advising the reasons why it failed and what needs to be done to address the issues. Details on how to respond to this summary will be advised at the time you receive this notification.

Once we have reviewed any information related to the failed items, these will either be reviewed as part of a physical re-inspection or desktop review (if we are just awaiting documentation).

If all items are addressed and approved, the Final Inspection will achieve a Pass result and you can apply for your CCC. If the issues are not resolved and the 2-year expiry date has been reached without works being complete or an application for CCC applied for, then the CCC may be refused.

By ensuring you have had a final inspection with a Pass result, we can minimise delays within the CCC application process.

3. What happens after I have applied for my CCC?

You will be sent an email confirming receipt of your application. We will then check the application for correctness and completeness. If your application is incomplete, it will be returned with the reasons outlined.

Once we have accepted your application, council has 20 working days in which to make a decision.

All information and inspection records will be reviewed as part of the application process.

The clock may be stopped if further information is required, however all information must be provided in order for the clock to restart. Failure to provide the requested information within the 20-working day time-frame may result in your application being refused.

If we refuse the CCC we must provide reasons for doing so. If the reasons can be satisfactorily address, you may reapply for CCC.

4. What happens if I don't apply for a CCC?

If an application for CCC is not made within two years of the date that the consent was granted, we are obliged to determine whether we can issue the CCC. If you have not applied for a CCC we will make contact with you at this time. If the building work is not complete, you can seek an extension of time. One extension of time for a maximum of 12 months will be considered.

5. What if my building is non-residential?

Multi-unit residential, industrial or commercial buildings usually have Specified Systems in them and require a compliance schedule. The compliance schedule is issued with your CCC. The compliance schedule lists the maintenance, inspection and reporting requirements for each of the specified systems in the building.

Examples of specified systems include, but are not limited to, emergency lighting or automatic fire-suppression systems, back-flow prevention devices, lifts and signage.

6. Fees

All fees and charges for your inspections and CCCs are paid with your building consent. However, if your project has exceeded the anticipated number of inspections, an invoice will be generated for additional costs. Similarly, if you have not used all the pre-paid inspections you will be refunded the difference.

Any fees payable will be invoiced with your CCC.