Solid Waste Services under level 3 restrictions

Published on 17 August 2021

Refuse transfer stations  

Refuse Transfer stations will remain open at scheduled hours under COVID-19 Alert Level 3 protocols. 

  • Vehicle and customer numbers will be restricted
  • Social distancing applies
  • No assistance can be provided by attendants
  • Contact tracking is required (your vehicle registration will be recorded)
  • Limited cash handling - please use EFTPOS where available
  • Please adhere to Government PPE and hygiene guidelines

Full services are now available except for some recycling restrictions.

No plastics or cans are accepted for recycling at Alert Level 3, because these materials require manual handling and sorting which may expose staff to COVID-19.

Please stockpile plastics and cans hygienically until recycling services resume or alternatively put plastics and cans in your rubbish. 

Community recycling centres  

Unfortunately, due to the COVID-19 lockdown, we are unable to operate community recycling centres until lockdown measures have been lifted. 

Refuse transfer stations are now able (under Level 3 restrictions) to provide some recycling services.  However, they are unable to accept plastics and cans because these materials need to be sorted by hand.

Please don’t endanger the health of our local workers – don’t dump your rubbish or recycling here.

Please hygienically stockpile your recycling until the lockdown measures have been lifted and we can open these facilities again.

Please take your rubbish to the nearest refuse transfer station or use the kerbside service if it comes to your property.

Kerbside rubbish and recycling services

  • Kerbside recycling services provided by private companies have been suspended while the Far North is at Alert Level 3
  • Kerbside refuse services are continuing at Alert Level 3

Please use kerbside rubbish collections if they are available – this reduces risk to our workers.

Please contact the waste companies who provide these kerbside services for more information.