Water supply

Overview

Water is among the Far North’s most precious commodities. Which is why Far North District Council pours more resources and expertise into supplying our communities with safe drinking water than we do any other infrastructure. We are second only to Auckland in the number of treatment plants, pumps, and other water infrastructure we have.

The Council provides a pipe network of treated drinking water to properties in these areas:

  • Kaikohe/Ngawha
  • Okaihau
  • Kerikeri/Waipapa
  • Kaitaia
  • Opononi/Omapere
  • Kawakawa/Moerewa
  • Rawene/Omanaia
  • Waitangi/Paihia/Opua

You can connect to the Council network if you are within the serviced areas. Visit our page that guides you through how connect to the public system.

Water tanks filled by rainwater or private supplier are used on properties not served by the Council’s network.

Opononi/Omapere Water Supply

The Opononi and Omapere water supply provides water to about 900 people in the townships, including homes, businesses and schools. Water is taken from the Waiarohia Dam and the Waiotemarama Stream and treated to national drinking water standards at our Omapere treatment plant before being distributed to users through two reservoirs. In summer, a sprinkler ban (level 2 water restriction) applies.

The Far North District Council is investigating a new, secure water source to supplement the existing supply for Opononi and Omapere urban areas in dry months.

We currently take water from the Waiarohia Dam and Waiotemarama Stream, a system heavily reliant on rainfall. The lack of raw water over dry periods has been a problem for decades and water restrictions have been needed most summers since 2000. This situation will become worse in 2019 when new Northland Regional Council resource consent conditions come into force, significantly limiting the amount of water that we can take from the Waiotemarama Stream. This means use of the stream will be greatly reduced in dry weather.

We have been researching a solution for a number of years, and work closely with the Opononi-Omapere Water and Wastewater Liaison Group, which represents local residents and iwi. We considered rainwater tanks but, while these might help individual properties, they do not provide security for the whole community, especially during dry months. Taking water from the Waimamaku River was ruled out in 2007, to reflect the wishes of Waimamaku residents and iwi after a resource consent application and subsequent consultation.  The best remaining option is a bore, with an expert hydrogeologist identifying a site on Smoothy Road. Preliminary testing showed there is good-quality water with an adequate flow.

We are also developing a Water Demand Management Plan to ensure the water system operates as efficiently as possible and the water is used wisely. This will be available when we commission the new water supply.

Water restrictions and water conservation tips

Summer water restrictions have been lifted for the Council’s Opononi-Omapere and Kaitaia water schemes. There are currently no extra water restrictions in place across the Far North.

The lowest level restriction (Level 1) remains across all water supplies - it advises customers to use their water sensibly.

Water restriction exemptions

Users connected to Council water supplies can apply for an exemption to the water restrictions if they are adversely impacted. Strict criteria apply and users will have to demonstrate why alternative water sources cannot be used. Exemptions have stringent rules around water use, such as using sprinklers only at night and providing weekly water meter readings to the Council. You will have to reapply for exemptions if water restriction levels are increased. To apply, use the exemption form(PDF, 70KB) and email to watersalliance@fndc.govt.nz or drop into the nearest Council Service Centre. A decision will be made and the applicant notified within 10 working days.

Water-saving tips 

Visit the Be Water Wise website for tips on how to save water. You will also find the water supply status for our district and any current restriction. 

Even when our water supply is high, you can save a significant amount of money by following some common sense methods to reduce your water usage. When supply is low, there is even more reason for each of us to do what we can to save water.

Water restriction guidelines

RESIDENTIAL

 

 

 

Water Use

Supply Route

Level 2

Level 3

Garden watering:

Sprinklers

O

O

 

Irrigation systems

O

O

 

Hand-held hose

P

O

 

Bucket

P

P

Vehicle washing:

Hand-held hose

P

O

 

Water blaster

P

O

 

Bucket

P

P

Swimming pools:

Filling from mains supply

P

O

 

Filling via water tanker from alternate supply area

P

P

Outside cleaning:

Hand-held hose

P

O

 

Water blaster

P

O

 

Bucket

P

P

COMMERCIAL

 

 

 

Water Use

Supply Route

Level 2

Level 3

Gardens, lawns, private fields:

Sprinklers

O

O

 

Irrigation systems

O

O

 

Hand-held hose

P

O

 

Bucket

P

P

Market garden, plant nursery:

Efficient plant watering as required

P

O

 

With written approval (limitations will apply)

P

P

Public swimming pools:

Filling from mains

P

P

Car washes and
commercial vehicle washing:

Mains pressure water systems with no recycling

P

O

 

High pressure water systems

P

P

 

Recycled water systems
(with written approval)

P

P

Public fountains:

Filling from mains

O

O

Fire fighting:

Emergency use only

P

P

Cleaning:

Water blaster

P

O

 

Hand-heldhoseor bucket

P

P

Municipal sports fields:

Established fields fed from mains

O

O

 

Critical fields with approved watering plans

P

P

Your water meter

The Council owns and maintains your water meter. You own your water pipes and your physical connection to the Council system. Make a request for service to:

  • ask for a special reading
  • change your meter’s location,
  • report a breakage, leak, or inaccurate meter reading.

Find more about your water mater and water rates.

Water meter diagram.jpg

Your water tank

Collecting rainwater for drinking and household use is common in the Far North, especially on rural properties. However it is important that your water collection point—usually a roof—and your water tank are carefully maintained to avoid contamination.

Rainwater tanks

Collection of rain water for drinking and household use is common in the Far North, especially in more rural settings. However it is important that your water collection point—usually a roof—and your water tank are carefully maintained to avoid contamination. Possible source of contamination could include animal faeces entering the source of supply, lead flashings and lead-based paint products causing elevated lead levels in collected water, agrichemical spray drifts landing on roof and flushed into tanks with first rains, and the decomposition of leaves—all of which can cause taste or odour issues.

Tips for roof water and tanks

  1. Install a first-flush diverter. This is a device that flushes to waste the first 50–150 litres of water depending on your roof area. The first runoff usually contains the majority of contaminants, especially after long dry spells.
  2. Use plastic pipes
  3. Avoid planting trees beside the house
  4. The storage tank should be covered to prevent further contamination from animals and birds, and to minimise evaporation losses
  5. A two-tank system is better than one large tank, as the first tank can be used primarily as a settling tank with the second tank being the draw off.
  6. Clean and disinfect the system every 6-12 months including the guttering.

Water testing

There are a number of companies around the district that offer water testing if you suspect your tank water may be contaminated. Most tank suppliers also stock water testing kits.

What if my water tank runs out of water?

If you run out of water, there are bulk water carriers registered to use a Council filling point and deliver drinking water in your area. This is not a Council service and we do not take any responsibility for the quality of water once it leaves the filling station point. We recommend that you ask your carrier for written confirmation that they have sourced the water from the council’s supply and that it meets Ministry of Health standards. Usually they will supply this without being asked. If however they cannot do this, contact the Council for advice.

During periods of low rainfall, people on tank water should do their bit to save water. Refills are coming from the Council’s community supply and it is in everyone’s interest to save water and prolong the supply.

Buying water

If you need water to fill your tank for drinking and household use, you can purchase it from a local carrier. Here’s a list of Council-approved bulk water carriers who will supply you with water sourced from the Council supply.

We recommend that you ask your carrier for written confirmation that they have sourced the water from the council’s supply and that it meets Ministry of Health standards. Usually they will supply this without being asked. If however they cannot do this, contact the Council for advice.

KAITAIA

Coast 2 Coast Water Supplies

Robert Harris
Phone: 0800 463339
Mobile: 0210500823
Email: robertharris855@gmail.com

KAIKOHE

Edward T Court

ET Court
Phone: 09 401 1276
Fax: 09 401 3076
Mobile: 027 554 5368

The Waterboys (Kaikohe Water Supplies)

Frank and Sara Veldhuizen
Phone: 0800 029 929
Mobile: 021 420 237
After hours: 09 401 9241
Email: Khoh2o@outlook.com

Coast 2 Coast Water Supplies

Robert Harris
Phone: 0800 463339
Mobile: 0210500823
Email: robertharris855@gmail.com

KAWAKAWA / MOEREWA

Russell Contracting

Jill Hornell and Chris Hornell
Phone: 09 403 7107
Mobile: 027 479 8204 or 027 493 2904
Email: hornell@xtra.co.nz

Edward T Court

ET Court
Phone: 09 401 1276
Fax: 09 401 3076
Mobile: 027 554 5368

The Waterboys

Frank and Sara Veldhuizen
Phone: 0800 029 929
Mobile: 021 420 237
After hours: 09 401 9241
Email: Khoh2o@outlook.com

Coast 2 Coast Water Supplies

Robert Harris
Phone: 0800 463339
Mobile: 0210500823
Email: robertharris855@gmail.com

KERIKERI

SiteWorx Northland Ltd

M McCaughan
Phone: 09 407 3184
Fax: 09 407 3185
Mobile: 021 407 925
Email:mike@siteworx.co.nz

Kerikeri Water Supplies

J Kiff
Phone: 09 407 4433
Mobile: 027 4521 450
Email: moana.kiff@xtra.co.nz

Zap Water

Perry & Gavin Dahl
Phone: 09 405 1868
Mobile: 021 504 695 or 021 352 422
Email: tarafarm@gmail.com

Coast 2 Coast Water Supplies

Robert Harris
Phone: 0800 463339
Mobile: 0210500823
Email: robertharris855@gmail.com

PAIHIA

Russell Contracting

Jill Hornell and Chris Hornell
Phone:09 403 7107
Mobile: 027 479 8204 or 027 493 2904
Email: hornell@xtra.co.nz

SiteWorx Northland Ltd

M McCaughan
Phone: 09 407 3184
Fax: 09 407 3185
Mobile: 021 407 925
Email: mike@siteworx.co.nz

Northland Earthmoving

Dave Owens
Phone: 09 404 1933
Email: d.owens@xtra.co.nz