Far North District Council refuse transfer stations, community recycling centres, service centres, libraries and i-SITE visitor information centres will remain open at COVID-19 Alert Level 2. However, physical distancing is in place. We ask our customers to scan QR codes or record visits in the registers available to support contact tracing. Face masks are also encouraged.
If you do nothing during your visit but browse through this website, read pages, or download information, we collect statistical information about your visit to help us improve the site. This information is used for no other purpose, is combined with the data from all our visitors and is anonymous. It includes:
If you choose to provide us with personal information - by filling out a form with your personal information and submitting it to us through this website - we use that information to respond to your message and to help us get you the information you have requested. We only share the information you give us with another agency if your inquiry relates to that agency, or as otherwise required by law. We do not create individual profiles with the information you provide or give it to any private organisations. Far North District Council does not collect information for commercial marketing.
In an effort to provide excellent customer service to our district we record all telephone calls received in our contact centre, including calls outside of business hours. Recording phone calls will assist;
We understand the importance of protecting your personal information and we are committed to doing so under the Privacy Principles governed by the Privacy Act 1993. As a local authority we only retain personal information as long as it is required and only for the purposes for which the information may lawfully be used.
Far North District Council5 Memorial Ave (Head Office)
Mail to: Private Bag 752, Kaikohe 0440
P 0800 920 029 (free within NZ)
F +64 9 401 5200