Face masks are still required indoors at service centres, i-SITEs, libraries and the Museum @ Te Ahu from Thursday 14 April. My Vaccine Passes are no longer required to access any council service. We appreciate your patience with this evolving situation.See the link below for information about our reduced hours.
The current Omicron outbreak is impacting our people and we are experiencing staff shortages as a result. We are constantly reviewing levels of services at our service centres, i-SITEs, libraries and Museum @ Te Ahu.
We are reducing opening times for some of these services, in order to keep them available on an ongoing basis. We appreciate your patience while we get through this next stage of COVID-19.
Opening time changes (temporary)
Opening time changes (until further notice)
Our Contact Centre
Please note our wait times will be longer for those contacting us by phone. Our Call Centre staff appreciate your patience and will endeavour to answer your call as quickly as possible. Please remember to be kind during this stressful time.
Many council services are available online without having to contact the Council directly.
Go to https://www.fndc.govt.nz/Our-Services/Online-Services
Last updated 17 May 2022
You can now report a fault online with MyFNDC. MyFNDC is a safe and secure online service to lodge, view and track service requests, click the button below to start the process.
General enquiry for building applications
Call 0800 347 787 to make a noise complaint. An operator will ask for details of your complaint and send out an officer.