How to pay your rates

There are a number of ways you can pay your property and water rates.

  • Under current COVID-19 restrictions we have limited hours at our Council Service Centres, iSITE or NZ Post shop. To find out our opening hours However, payments can be made over the phone by calling us on 0800 920 029. You will need a credit/debit card number, expiry date, and 3-digit security code.
  • You can also phone your bank and ask them to process the payment for you.
  • To pay by cheque, enclose them in the return envelope supplied with your rates invoice, alternatively, post to Private Bag 752, Kaikohe 0440.

 

See below for other options.

Online

Step 1.Add Council as a bill payee

Add Council as a payee for rates and water on your bank account using these account details:

Account name: Far North District Council
Bank: ASB Bank, Corporate Branch, Auckland
Account number: 12-3244-0022509-03

The payment reference should be the RA or WA number on the invoice (leaving out any hyphen, slash or space)

Step 2.Set up separate payments for each account

If you have a rate account (RA) and a water account (WA), two separate payments will be required so that the payments can be allocated to the correct accounts.

Step 3.Option to set up an automatic payment

An automatic payment can be set up with your bank to make regular payments for your rates and water accounts. 

Instalment amounts must be fully paid by the instalment due date or penalties will be incurred.

Direct debit (Rates EasyPay)

Rates EasyPay is our direct debit system that allows you to spread payments over the entire rating year (July to June). Payments can be made weekly, fortnightly, monthly, by instalment due date, or annually on 20 August. To set up a direct debit, follow these steps.

Step 1.Complete the direct debit form

Download the Rates EasyPay direct debit form(PDF, 285KB) - you will need to print this form to complete it.

Step 2.Variable or fixed payments?

Rates: If your rate account is up to date select variable. The system will calculate what is owing for the year, and recalculate every August once rates are generated. Ensure the start date is at least 3 weeks in advance.

Water: For water rates please contact us to calculate your fixed payment amount based on your consumption. Variable/recalculating is not available on water accounts.

Step 3.Attach a bank deposit slip

A bank deposit slip or a screenshot of your banking details should accompany your application form

Step 4.Submit form

Scan and email your form to ask.us@fndc.govt.nz or mail your application to:

Far North District Council
Private Bag 752
Kaikohe 0440

Step 5.Confirmation, change and cancellation

A confirmation letter will be sent out when the new direct debit is loaded.

  • To cancel your direct debit you must complete and submit the Rates EasyPay amendment form(PDF, 274KB). Allow at least 2 days for this cancellation to be actioned. We recommend you contact us before cancelling a direct debit to make sure this is the best approach.

Credit card

You can pay your rates and water accounts online by credit card by visiting our payment gateway

Step 1.Credit card

Payments can be made using Visa or MasterCard credit cards.

Make sure you have:

  • your credit card number, formatted with no dashes or spaces e.g. 5123456789012346
  • your credit card expiry date
  • your credit card security number (3 digits on the back of your card).

Step 2.Rates or water account

You will need your rate or water account number e.g. 2408131 with a check digit of 7, should be entered as 24081317

Step 3.Pay online

Go to the payment gateway to make your payment.

 In response to the current economic environment due to COVID-19 we have temporarily removed the online convenience fee.  It will be reinstated as of the 1st Oct 2020.

International

To pay by international money transfer

Step 1.Provide your bank with Council's account information

Council bank account details for international money transfers:

Account Name: Far North District Council
Bank: ASB Bank, Corporate Branch, Auckland
Account Number: 12-3244-0022509-00

Step 2.Supply the swift code

ASB Swift Code is ASBBNZ2A

With this information the bank can do a telegraphic transfer.

Foreign cheques are also accepted.

Instalment 1

Instalment 2

Instalment 3

Instalment 4

20 August

20 November

20 February

20 May

 


Area

Instalment 1

Instalment 2

Kawakawa, Moerewa, Okaihau, Opononi, Rawene

20 August

20 February

Kaitaia

20 September

20 March

Kerikeri

20 October

20 April

Paihia

20 November

20 May

Kaikohe, Ngawha

20 December

20 June