How to pay your rates

Before you start

In order to make a payment, you will need your rate account number. Which can be found on the bottom of your FNDC rates invoice as shown below.
Rates remittance.png

Payment options 

Online

Pay your rates and water accounts using a credit or debit card through our secure payment gateway.

Before making a payment

  • We do not collect or save credit card information.
  • Allow enough time for your payment to get to us by the due date to avoid a late payment penalty.
  • You will be sent a payment confirmation if you provide an email address.
  • If you use a credit card issued outside New Zealand, your card issuer may charge currency conversion and other fees.
  • Contact your bank for fee information.
  • There is no need to register or create an account.

To make a payment online, please follow these steps:

Step 1.Payment options

Payments can be made using Visa or MasterCard cards through our secure payment gateway.

Make sure you have:

  • your card number, formatted with no dashes or spaces (e.g. 5123 4567 8901 2346)
  • your card expiry date (02/26)
  • your 3 digits secure pin. (123)

Step 2.Rates and/or water account number

  • For online payments, you will only need the first seven digits of the account number, leaving out RA or WA and any hyphen, slash or space. eg (RA-1359342)
  •  Payments for each rates and/or water account will need to be entered separately in the payment gateway to ensure payments are allocated to the correct accounts.
  • The total of the entered accounts and relevant payment amounts will then be charged to your card/account.

Step 3. Pay online

Go to the payment gateway to make your payment.

Secure payment

Internet Banking

Pay your rates and water accounts using internet banking

Step 1. Add Council as a bill payee

Add Council as a payee for rates and water on your bank account using these account details:

  •  Account name: Far North District Council
  • Bank: ASB Bank, Corporate Branch, Auckland
  • Account number: 12-3244-0022509-03

The payment reference should be the RA or WA number on the invoice (leaving out any hyphen, slash or space)

Step 2. Set up separate payments for each account

If you have a rate account (RA) and a water account (WA), two separate payments will be required so that the payments can be allocated to the correct accounts.

Optional. Set up an automatic payment

An automatic payment can be set up with your bank to make regular payments for your rates and water accounts. 

Instalment amounts must be fully paid by the instalment due date or penalties will be incurred.

Direct debit

Rates EasyPay is our direct debit system that allows you to spread payments over the entire rating year (July to June). Payments can be made weekly, fortnightly, monthly, by instalment due date, or annually on 20 August. To set up a direct debit, follow these steps.

Step 1.Complete the direct debit form

Download the Rates EasyPay direct debit form(PDF, 285KB) - you will need to print this form to complete it.

Step 2.Variable or fixed payments?

Rates: If your rate account is up to date select variable. The system will calculate what is owing for the year, and recalculate every August once rates are generated. Ensure the start date is at least 3 weeks in advance.

Water: For water rates please contact us to calculate your fixed payment amount based on your consumption. Variable/recalculating is not available on water accounts.

Step 3.Attach a bank deposit slip

A bank deposit slip or a screenshot of your banking details should accompany your application form

Step 4.Submit form

Scan and email your form to ask.us@fndc.govt.nz or mail your application to:

Far North District Council
Private Bag 752
Kaikohe 0440

Step 5.Confirmation, change and cancellation

A confirmation letter will be sent out when the new direct debit is loaded.

  • To cancel your direct debit you must complete and submit the Rates EasyPay amendment form(PDF, 274KB). Allow at least 2 days for this cancellation to be actioned. We recommend you contact us before cancelling a direct debit to make sure this is the best approach.

International

Pay your rates and water accounts using an international money transfer

Step 1.Provide your bank with Council's account information

Council bank account details for international money transfers:

Account Name: Far North District Council
Bank: ASB Bank, Corporate Branch, Auckland
Account Number: 12-3244-0022509-00

Step 2.Supply the swift code

ASB Swift Code is ASBBNZ2A

With this information the bank can do a telegraphic transfer.

Foreign cheques are also accepted.

Instalment dates

Installment dates

Rates instalment dates

Instalment 1

Instalment 2

Instalment 3

Instalment 4

20 August

20 November

20 February

20 May

 

Water rates instalment dates

Area

Instalment 1

Instalment 2

Kawakawa, Moerewa, Okaihau, Opononi, Rawene

20 August

20 February

Kaitaia

20 September

20 March

Kerikeri

20 October

20 April

Paihia

20 November

20 May

Kaikohe, Ngawha

20 December

20 June

 

 

 

 

Need help?

If you need help managing your rates, contact us on 0800 920 029 and ask to speak with our debt management team. They will work with you to find an arrangement to pay outstanding property rates.