All customer-facing sites including service centres, libraries, the Mueum@TeAhu and i-SITES are open.Customers must wear a mask, sign in and follow social distancing guidelines when accessing Council services and venues during Alert Level 2. All playgrounds, public toilets and parks are open. The Hokianga Ferry operates as usual.
We can transfer credit balances between your rates, water and debtor accounts if one of the statements below applies to you.
You need to complete a Transfer Request(PDF, 31KB) form.
The transfer request form is required to be signed by the Ratepayer/Owner, or somebody that has authority to act on behalf.
If the funds have been paid by someone other than the Ratepayer/Owner then we require their signature as well.
You will need the account numbers you are requesting the funds to be transferred from and to.
It will take approximately 20 working days to process your application.
We will write to let you know the outcome of your application, once it has been processed.