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Dog complaints

If an aggressive or attacking dog is putting anyone in immediate danger, please call emergency services (NZ Police) now on 111.

If a dog has caused harm or is creating a nuisance contact us on 0800 920 029.

We deal with two categories of dog complaint:

  • Dog attack or aggressive behaviour
  • Nuisance behaviour (barking, straying or fouling dog).

Step 1. Email your complaint

If there is no immediate danger to a person, you can submit your complaint via email.

Step 2. Your details and location

  • Your name, address and contact phone number
  • Your physical location, including house or RAPID number.

Step 3. Describe the situation

Tell us the exact nature of situation, and whether it is aggressive or nuisance behaviour that you are reporting, including:

  • what was attacked or rushed at (a person, animal, or vehicle)
  • the nature of nuisance - straying, fouling on a property, barking, or getting into rubbish
  • if the dog is still there.

Step 4. Describe the dog

It's helpful to give a detailed description of the dog - the breed, colour, gender, and registration details (if known).

Last updated: 26 Jun 2025 3:52pm