Christmas and New Year office and service centre hours

Applications for LIM reports must be made by Tuesday 5 December 2023, if needed before Christmas. Those received after this date may not be issued until after Wednesday 10 January 2024.
Kaikohe, Kaitāia (Te Ahu), Kerikeri, Kāeo, Rāwene, and Kawakawa service centres close at midday on Friday 22 December, reopening on Monday 8 January 2024. Click view hours below.

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Enquiries and contact options

Contact options

Contact council online

You can contact council using our app called "myFNDC". Click here to lodge a general inquiry. Please note you don't need to register to contact us online.

Contact debt management

If you need help managing your rates, please fill in the request form to make contact with our debt management team or contact us on 0800 920 029 and ask to speak with our debt management team. They will work with you to find an arrangement to pay outstanding property rates.

Christmas and New Year office and service centre hours

Enquiries and contact options

Contact options

Contact council online

Contact debt management

General enquiry for building applications

Lodge a dog related request or enquiry

Lodge a service request