Water rates
If you are on a metered supply you will be billed twice yearly (every six months).
Your water rate account is based on consumption measured through your water meter. This charge is calculated by multiplying the total cubic meters used during your billing period by the treated water tariff.
For the 2023/2024 rating period this tariff is set at $3.92 m3 for potable water, and $2.55 m3 for non-potable water. This charge covers the operational costs of supplying water, repairs and maintenance. The tariff is adjusted each financial year to reflect changes in the cost of supplying water. Consumers are charged at the new water tariff only after the first water invoice for the financial year is issued. The financial year begins 1 July.
There are 1,000 litres in a cubic metre (m3). The average six-monthly water consumption per household is between 150 to 250 cubic metres.
Information about your water rate account.
Here are two options for you to find out information about your water rate account, including how much you need to pay.
- You can create a request to find out your balance and when it is due, and we will let you know. Make sure you include your contact details.
- If you are a registered online user you can log in and view your water rates information.
- If you are not a registered online user, you can sign up to become one over on this page.
Billing dates
Area | 1st Billing | Instalment due | 2nd Billing | Instalment due |
Kawakawa, Moerewa, Ōkaihau, Ōpononi, Rāwene | July | 20 Aug | January | 20 February |
Kaitāia | August | 20 Sept | February | 20 March |
Kerikeri | September | 20 Oct | March | 20 April |
Paihia | October | 20 Nov | April | 20 May |
Kaikohe, Ngāwhā | November | 20 Dec | May | 20 June |
Payment penalties
For payment penalty dates please check the 29 June Council meeting minutes below.