Rates
All you need to know about your rates including:
- request your rates notices via email
- rates information for any property using our rates database
- paying your rates and when they're due
- applying for refunds, a reduction in penalties, or a postponement.
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How to pay your rates
Use our step by step guide to all the options for paying your property and water rates.
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Managing debt
Find out how we can support you to keep on top of your payments.
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Property rates
Find out when your rates are next due, what your rates pay for and answers to common rates questions.
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Rates forms
Find rates forms here - change of address, authority to act on behalf, set up a direct debit, apply for refunds, penalty reductions and more.
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Rates rebate
Use this page to find out if you are eligible for a partial rates refund or rebate and how to apply.
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Rating area maps
Maps showing targeted and other special rating areas in the Far North.
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Rating information database
This database provides public access to rating information, as required by the Local Government (Rating) Act 2002.
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Remission of penalties
If you are having difficulties paying your rates, find out here if you're eligible to have penalties set aside.
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Transfer of payments
You can transfer credit balances between your rates and water accounts, if you meet the criteria. Follow our guide here to apply.
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Water rates
Find out how your water rates are calculated and when your next bill is due.
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Where do my rates go?
The council's Annual Plan 2025/26 outlines what the council is spending, where, and why. Find out here how your rates are allocated.
