Rates forms

Ratepayers can apply for help with excessive water charges due to a water leak, by completing this form.

Property owners can complete this form to allow another party to act on their behalf on property and water rates matters.

Property owners who are moving address, need to complete this form to keep records up to date.

Apply here for adjoining properties to be treated as a single rating unit.  Properties must be owned or leased by the same person/s or used for the same purpose.

Community and volunteer not-for-profit organisations can apply for ratings relief by completing this form.

Complete this form if you would like your property and water rates to be sent by email rather than by post.

Landowners can apply for rates relief if they have reserved lands with outstanding natural landscape, cultural, historic or ecological values.

Owners of landlocked properties who need to take legal action to gain reasonable access to their property can complete this form.

Ratepayers who have made repayment arrangements or have reasonable grounds for a penalty to be removed, can apply for the remission (setting aside) of penalties with this form.

Ratepayers in credit for the current billing period can apply for a rates refund. Please attach a bank deposit slip with your application.

For more information about Rates EasyPay visit the page How to pay your rates.

Use this form to apply for a reduction of rates for Māori freehold land.

You can apply here to transfer payments between your property and water rates accounts.

Educational organisations can apply for rates relief of sewerage charges.

Senior citizens can apply for their residential rates to be postponed using this form.

Property owners can apply for rates relief if their land has become unusable because of severe erosion, a natural disaster or land formation changes such as slips.