Assistance with excess water charges Ratepayers can apply for help with excessive water charges due to a water leak, by completing this form. Excess water charges assistance(PDF, 399KB)
Authority to act on behalf of owner Property owners can complete this form to allow another party to act on their behalf on property and water rates matters. Authority to act on behalf of owner(PDF, 119KB)
Change of address Property owners who are moving address, need to complete this form to keep records up to date. Change of address authority(PDF, 124KB)
Common use properties Apply here for adjoining properties to be treated as a single rating unit. Properties must be owned or leased by the same person/s or used for the same purpose. Common use properties application(PDF, 440KB)
Community and volunteer rates relief Community and volunteer not-for-profit organisations can apply for ratings relief by completing this form. Community Sport and Not-for-Profit Organisations(PDF, 390KB)
Consent to receive rates by email Complete this form if you would like your property and water rates to be sent by email rather than by post. Consent to receive rates by email(PDF, 698KB)
Land subject to protection application Landowners can apply for rates relief if they have reserved lands with outstanding natural landscape, cultural, historic or ecological values. Land subject to protection(PDF, 474KB)
Landlocked land application Owners of landlocked properties who need to take legal action to gain reasonable access to their property can complete this form. Landlocked land application(PDF, 357KB)
Penalty remission (setting aside) Ratepayers who have made repayment arrangements or have reasonable grounds for a penalty to be removed, can apply for the remission (setting aside) of penalties with this form. Rates penalty remission application(PDF, 168KB)
Property and water rates refund Ratepayers in credit for the current billing period can apply for a rates refund. Please attach a bank deposit slip with your application. Rates refund (credit) application(PDF, 438KB)