Log a request
Roads and footpath issues
Is your request due to an after-hours emergency or urgent issue?
Call our after-hours service on 0800 920 029. We will respond to issues reported online outside of our business hours on the next working day.
Urgent issues include a slip across the road, an impassable road, or any other safety issues.
This includes sealed and unsealed roads for issues such as:
- potholes - these are holes in the road surface. Unsafe potholes are those which could cause harm to a road user
 - debris on the road
 - repairs to seal
 - edge breaks
 - maintenance
 - monitoring of slips
 - repairs to service lanes
 
Use this request type for urgent land slips, floods, or fallen trees that are blocking the road or creating a safety hazard.
If you are reporting this outside of business hours please call us on 0800 920 029.
Urban drainage issues include:
- culverts
 - surface water
 - manhole lids
 
Rural drainage issues include:
- water tables
 - culverts
 
Use this request type if there is a:
- footpath fault
 - you want to request a new footpath
 - footpath hazard that might be a risk to public safety (slips or trips)
 - vegetation that is blocking a footpath
 
Use this request type for:
- mowing and spraying
 - removal of weeds
 - trees overhanging roads
 
Note: see Footpaths for vegetation that is blocking a footpath.
State highways in the Far North District are monitored and fixed by the New Zealand Transport Agency (NZTA) instead of the Far North District Council. We can send a request on your behalf.
If you have noticed an issue with a bridge that needs structural maintenance and/or repair, use the link below.
If you see a cycleway issue use the link below. Note that this only applies to cycleways on public roads and should not be used for off-road cycle trails.
If you see a dead animal on a rural road use the link below.
You can make a request for a new safety work which includes:
- new speed bumps
 - traffic calming features
 - new road marking or lines
 - a review of the speed limit for a road
 - new signs
 
Report issues with road or street lighting. If the light is on a State Highway, please use the State Highway request.
If you would like to make a request for a gravel road to be sealed, use the link below.
Use this link to talk to us about a road name, or a paper/unformed road.
If you would like to talk to us about the Hokianga ferry, use the link below: