Christmas and New Year office and service centre hours

Applications for LIM reports must be made by Tuesday 5 December 2023, if needed before Christmas. Those received after this date may not be issued until after Wednesday 10 January 2024.
Kaikohe, Kaitāia (Te Ahu), Kerikeri, Kāeo, Rāwene, and Kawakawa service centres close at midday on Friday 22 December, reopening on Monday 8 January 2024. Click view hours below.

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Kerikeri Service Centre (John Butler Centre)

Kaikohe service centre opening hours and location.

Location

60 Kerikeri Road, Kerikeri 0230 View Map

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Details

Service Centre

Contact

0800 920 029

(09) 405 7828

ask.us@fndc.govt.nz

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Hours

Sunday Closed
Monday
- 08:00 AM–05:00 PM
Tuesday
- 08:00 AM–05:00 PM
Wednesday
- 08:00 AM–05:00 PM
Thursday
- 08:00 AM–05:00 PM
Friday
- 08:00 AM–05:00 PM
Saturday Closed

After-hours service

You can contact a representative by telephone 24 hours a day, 7 days a week on our service number 0800 920 029 or on (09) 401 5200. Outside of normal working hours an after-hours answering service will log and escalate any urgent requests or you can lodge your enquiry using our online 'My FNDC' mobile app and portal.

Request a service online

You can now report a fault online with MyFNDC. MyFNDC is a safe and secure online service to lodge, view and track service requests, click the button below visit MyFNDC.

Request a service online

Got a minute?

Have you visited our Kerikeri Service Centre? If you have, we would like to hear what the experience was like. Click here to fill out a short questionnaire on your visit.