Applications for LIM reports must be made by Tuesday 5 December 2023, if needed before Christmas. Those received after this date may not be issued until after Wednesday 10 January 2024. Kaikohe, Kaitāia (Te Ahu), Kerikeri, Kāeo, Rāwene, and Kawakawa service centres close at midday on Friday 22 December, reopening on Monday 8 January 2024. Click view hours below.
Kaikohe service centre opening hours and location.
60 Kerikeri Road, Kerikeri 0230 View Map
60 Kerikeri Road ,
You can contact a representative by telephone 24 hours a day, 7 days a week on our service number 0800 920 029 or on (09) 401 5200. Outside of normal working hours an after-hours answering service will log and escalate any urgent requests or you can lodge your enquiry using our online 'My FNDC' mobile app and portal.
You can now report a fault online with MyFNDC. MyFNDC is a safe and secure online service to lodge, view and track service requests, click the button below visit MyFNDC.
Request a service online
Have you visited our Kerikeri Service Centre? If you have, we would like to hear what the experience was like. Click here to fill out a short questionnaire on your visit.
Rāwene Service Centre opening hours and location.
Call 0800 347 787 to make a noise complaint. An operator will ask for details of your complaint and send out an officer.
Kawakawa Service Centre opening hours and location.
Last updated 15 September 2022