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Council Service Centres

If you would like to visit one of our offices in person, our office locations and opening hours are listed below. Following are the street addresses, opening hours and individual contact details for each Council service centre.

For urgent inquiries

If you consider the situation requires urgent attention please contact us immediately by telephone on our 24 hour service number 0800 920 029 or on (09) 401 5200, otherwise your request for service will be logged during business hours.

Our after-hours service

Outside of normal working hours an after hours answering service will log and escalate any urgent requests or you can lodge your enquiry using our online 'My FNDC' mobile app and portal.

Our service centres

Kaikohe Service Centre (Headquarters)

Kaikohe Service Centre (Headquarters) opening hours and location.

Kaitaia Service Centre (Te Ahu)

Kaitaia Service Centre (Te Ahu) opening hours and location.

Kaeo Service Centre

Kaeo Service Centre opening hours and location.

Kerikeri Service Centre (John Butler Centre)

Kerikeri Service Centre opening hours and location located in the John Butler Centre.

Paihia Service Centre

Paihia Service Centre opening hours and location.

Hokianga Service Centre

Hokianga Service Centre opening hours and location.

Rāwene Service Centre

Rāwene Service Centre opening hours and location.

Kawakawa Service Centre

Kawakawa Service Centre opening hours and location.

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If you have an urgent enquiry you can phone 0800 920 029 or 09 401 5200, you can also lodge a request online at my.fndc.govt.nz.

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