Call 0800 347 787 to make a noise complaint. An operator will ask for details of your complaint and sent out a Noise Control Officer. What can be considered 'excessive noise' depends on the time of day and other circumstances. Deciding what is excessive is up to the officer.
What we can't do
Council cannot assist with noise complaints related to:
- Noisy vehicles - contact the police
- Aircraft noise - contact the airport
If the noise is an alarm, please first look on the building for an Alarm Response number to call. Council officers and contractors cannot enter a property to stop the alarm, only the police can do that.