Christmas and New Year office and service centre hours

Applications for LIM reports must be made by Tuesday 5 December 2023, if needed before Christmas. Those received after this date may not be issued until after Wednesday 10 January 2024.
Kaikohe, Kaitāia (Te Ahu), Kerikeri, Kāeo, Rāwene, and Kawakawa service centres close at midday on Friday 22 December, reopening on Monday 8 January 2024. Click view hours below.

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Water supply restriction levels

All Council water sources are in a healthy state as the New Year holiday period arrives. However, customers are encouraged to use water sensibly over the summer months.

NIWA Taihoro Nukurangi (National Institute of Water and Atmospheric Research) has confirmed that while the chance of a drought cannot be ruled out, current soil moisture levels put the region in a good position heading into this summer (2023/2024). Some dry conditions are still predicted, but are more likely to develop in the new year and will depend on weather patterns in the lead up to this time.  

Additional information

What do the levels mean?


Level # Water restriction Water use
Level 1 No water restrictions USE WATER SENSIBLY
Level 2 Water restrictions NO SPRINKLERS
Level 3 Water restrictions NO HOSES OR SPRINKLERS
Level 4 Water restrictions ESSENTIAL USE ONLY

Restriction guidelines

Residential restrictions

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Commercial restrictions

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Water saving tips

Below are some easy water saving tips you can use right now to help conserve water. 

  • Only wash clothes when you have a full load. A washing machine uses about 150 litres of water per wash
  • Use the dishwasher for full loads only. Each load uses 40 to 80 litres of water
  • Turn off the tap while brushing your teeth
  • Put the plug in the sink when washing vegetables and don’t leave the tap running
  • Put a half-full soft drink bottle in your toilet cistern to reduce the quantity of water you flush
  • Flush the toilet less often
  • Use less water in the bath. A bath can use up to 80 litres of water
  • Take shorter showers. A shower uses about 8 litres of water a minute
  • Keep a bottle of drinking water in the fridge to avoid running more water than you need for a glass of water. 

 

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