Onsite wastewater disposal (septic tanks)

Wastewater is another term for sewage and is the name for everything that gets flushed down the toilet, washed down your kitchen sink and laundry into the wastewater system. In the far north not all properties have direct access to the Council sewerage scheme. These properties will often have onsite wastewater systems to treat their wastewater.
We all have a part to play to prevent harm to the environment and protect public health by keeping onsite wastewater systems and disposal fields working well. Onsite Wastewater Disposal Bylaw
If you are building a new system or upgrading, check out the consent requirements. These forms will help you navigate the installation process.
Managing your system
As a property owner, you are responsible for maintaining your onsite wastewater system and knowing how it works.
Council maintains a register of onsite wastewater disposal systems. Reminder letters are sent to property owners of systems that are due for servicing.
Failure to maintain your system may result in a fine or penalty.
Maintenance Rules for onsite wastewater systems
Under the Council Bylaw wastewater systems require periodic assessments and maintenance. This varies to the type of system, refer to the list below. You will need to arrange, at your expense, an inspection, by a suitably qualified person to inspect and certify your system and if required complete maintenance such as cleaning or repairing any parts that might be blocked, damaged or worn.
The owner or occupier of the property must provide a copy of the assessment certification to the Council (your contractor may do this on your behalf) with 28 days.
If an assessment requires you to undertake physical work it must be completed within 28 days.
Households
At minimum:
- A primary system/septic tank needs to be inspected every five years
- A mechanical and alternative systems need to be inspected yearly or as per the manufacturer’s instructions
Council recommends installing a wastewater filter in the septic tank to prevent solids moving into the disposal field and causing blockages. Regular checks of the septic tank system should be undertaken to ensure the system is in good working order and to identify problems.
Commercial and industrial properties
At minimum:
- A primary system/septic tank needs to be inspected every three years or in accordance with the manufacturer’s instructions
- A mechanical and alternative systems need to be inspected yearly or as per the manufacturer’s instructions
Primary system
A primary system has a septic tank and disposal field. These units tend to be older and use simple technology.
Mechanical/Aerated systems
Systems designed for the disposal of wastewater that operates in a mechanical way, and is driven by a power source, and is not a conventional septic tank, or similar type system
Alternative systems
An on-site wastewater disposal system that separates all, or some of, the grey water from toilet wastewater for treatment, including waterless toilet systems such as composting toilets, and vermiculture systems, peat bed treatment systems, and powerless systems
When to upgrade your onsite wastewater system:
The design of your onsite wastewater system needs to suit the way it is used. Review your onsite wastewater system if:
- you are renovating your house
- more people will live on your property
- your summer holiday home becomes your permanent residence
- you start to host a lot of visitors.
The above changes mean more water will flow through your system, putting more strain on how well your tanks and disposal field can treat your sewage and wastewater.
If you upgrade your onsite wastewater system or build a new one, you will need to apply for a building consent and may need a resource consent.
How do I know if something is wrong with my wastewater system?
Wastewater systems generally give warning that they are about to breakdown or fail completely. Tell-tale signs that your system needs attention include:
- Effluent or wastewater on the ground around the septic tank and disposal field area.
- Strong odour coming from the septic tank or disposal field.
- Slow running drains or toilets.
If you notice these signs, seek advice and engage a drain layer or consulting engineer who is familiar with septic tanks to give advice.
If you have had a qualified person undertake some repairs, then supply us with the information so we can update our records. The contactors will know the details we need.
General advice
Faulty onsite wastewater systems:
Without proper maintenance, your system can stop treating your wastewater.
Faulty onsite wastewater systems can harm human health and the environment.
It is important to manage offensive odours, effluent seepage and other forms of pollution caused by faulty onsite wastewater systems.
Your system needs maintenance if you notice:
- A blockage or overflow of sewage waste
- Broken tank lids
- Murky or smelly puddles on your property
- Scum and sludge build-up in your septic tank.
Report smells
If you are aware of faulting systems that are causing a harm to the environment or public health we want to know. Please contact us.
The Council operates and maintains a number of wastewater treatment plants across the district. Commercial operators who empty septic tanks are certified to safely discharge septage (i.e. the contents of septic tanks) in our facilities so it is treated in a controlled environment. Council has implemented a scheme to control the points at which septage can be discharged into the Council’s treatment plants, together with a charging scheme to recover the costs of its treatment. Refer to our Fees and Charges for the cost to dispose of septage.
Only approved contractors are authorised to dispose of septage into Council reticulation and can carry maintenance or servicing of Septic Tanks and Mechanical/Aerated Systems in the Far North.
Council approved septic tank contractors
Septic tank contractor | Contact number | Areas serviced |
|---|---|---|
Ahipara Septic Tank Cleaners | 09 4094739 mobile 020 416 43765 | Services from Hihi, Kohukohu, Rangi Point, Panguru, Pawarenga, Mitimiti and north to the Cape |
Allen’s Septic Tank (Northland Septic Tank Services Ltd) | All of Far North | |
Bay of Islands Plumbing and Drainage Ltd | All of Far North | |
BOI Septic Tank Cleaners | All of Far North | |
Eddie Court Septic Tank Cleaning Services | All of Far North | |
Get It Gone Septics | All of Far North | |
| H & A Solutions Ltd | 021 140 3869 | All of Far North |
Kerikeri Septic Tank Cleaning Services | All of Far North | |
| NAK Autos and Septic Services | 09 4017541 or 027 2566 995 or 0800 NAKSEP | All of Far North |
The Bog Doc Ltd | Towai/Hikurangi Area | |
Sewage Servicing Northland | All of Far North | |
Steve's Takeaways - Septic Tank Cleaning | All of Far North | |
Sty Ltd 2016 | All of Far North | |
Suckit Ltd Septic Tank Services | All of Far North |
Council approved mechanical/aerated tank contractors
Mechanical/Aerated Tank Contractor | Contact numbers | Areas serviced |
|---|---|---|
Advanced Wastewater Systems Ltd (Super Treat Systems Ltd) | All of Far North | |
Apex Plumbers | All of Far North | |
Bay of Islands Plumbing and Drainage Ltd | All of Far North | |
Reece Hesketh 35 Deg Lat Drainage | All of Far North | |
Duracrete Products Ltd | All of Far North | |
Flush Septic Solutions | All of Far North | |
Pipe It Drain It | All of Far North | |
Precision Drainage | All of Far North | |
Sewage Servicing Northland | All of Far North | |
S3 Ltd | All of Far North | |
Waterflow New Zealand | All of Far North |