Applications for LIM reports must be made by Tuesday 5 December 2023, if needed before Christmas. Those received after this date may not be issued until after Wednesday 10 January 2024. Kaikohe, Kaitāia (Te Ahu), Kerikeri, Kāeo, Rāwene, and Kawakawa service centres close at midday on Friday 22 December, reopening on Monday 8 January 2024. Click view hours below.
Registering for online services is available for new customers and existing customers. Once you are registered and your account has been confirmed by our customer service team you can view details of your properties, see the status of applications, licences and make payments online.
To register for an online account, you will need to upload a few important documents. We have a handy form to help you find out what documents are required for the registration process below.
Application time: approximately 5 minutes
*(if you have no services with council)
You will need your legal or company name, phone number and valid email address to register with us.
To verify who you are, we will need to confirm your identity.
If you are an existing customer an account/consent number is required. You most likely have correspondence with us that will help find any service you have.
We will need to verify your address.
You can search our regulatory database for information on properties, consents, applications and licenses.
If you have any problems following the registration process, we have created a few short video guides outlining the steps, click the links below to view on YouTube.
Registration walk-through guide for individuals
Registration walk-through guide for companies, trusts and organisations