Summer holiday hours 2023

Published on 01 December 2023

Meri Kirihimete ki a koutou katoa.

Most council services and venues will close at midday on Friday 22 December 2023 and reopen on Monday 8 January 2024.  If you have an urgent enquiry, you can phone 09 401 5200 or 0800 920 029

Council service centres
  • Kaikohe, Kaitāia (Te Ahu), Kerikeri, Kāeo, Rāwene and Kawakawa service centres will close at midday Friday 22 December 2023.
  • These service centres will reopen Monday 8 January 2024.
Te Ahu Museum
  • Te Ahu Museum in Kaitāia will close at midday Friday 22 December 2023 and reopen on Monday 8 January 2024
  • Libraries at Kawakawa, Kāeo, Kaitāia (Te Ahu), Paihia, Kerikeri (Procter Library) and Kaikohe will close at midday Friday 22 December 2023. 
  • Kāeo and Kaikohe libraries will reopen Wednesday 3 January 2024.
  • Libraries at Kaitāia (Te Ahu), Paihia, Kawakawa and Kerikeri (Procter Library) will open from Wednesday 27 to Saturday 30 December (normal hours), closing at midday Saturday 30 December 2023.
  • Libraries at Kaitāia (Te Ahu), Paihia, Kawakawa and Kerikeri (Procter Library) will reopen from Wednesday 3 January 2024.
  • All libraries are closed on public holidays.

isite visitor information centres
  • Bay of Islands isite at Paihia is open during the summer holiday season, including 8am to 2pm Christmas Day and 9am to 6pm New Year’s Day
  • Kaitāia (Te Ahu) and Hokianga isites are open during the summer holiday season but closed Christmas Day. 

Consents, Alcohol Licensing and LIM Reports

Building consent, resource consent and compliance services offered in the Kerikeri, Kaikohe and Kaitāia service centres are unavailable from midday Friday 22 December 2023 and will reopen Monday 8 January 2024.

Anything submitted online will be subject to the conditions below.

Building and Resource Consent Applications
  • Building and Resource Consent Applications will be received until 11.30am Friday 22 December 2023. 
  • Building and Resource Consent Applications will not be lodged and receipted from 5pm Tuesday 19 December 2023 until full processing services resume Thursday 11 January 2024. 
  • Building and resource consents are suspended on 'statutory processing days' between Wednesday 20 December 2023 and Wednesday 10 January 2024. We will begin processing applications received during this time from Thursday 11 January 2024.
Building Inspections
  • Tuesday 19 December 2023 will be the last day for building inspections.
  • Bookings for new inspections can be made at any stage via the online booking system and confirmations will be provided Monday 8 January 2024 
  • Building inspections will resume Tuesday 9 January 2024, subject to availability.
Alcohol licensing
  • Alcohol Licensing Applications will be received until 11.30am Friday 22 December 2023.
  • Alcohol Licensing Applications will not be processed between Wednesday 20 December 2023 and Monday 15 January 2024, as these are not classified as 'processing/working days' as per the Sale & Supply of Alcohol Act 2012.
  • Processing of alcohol applications will resume Tuesday 16 January 2024.
LIM Reports
  • LIM applications received up until Tuesday 5 December 2023 will be issued by Tuesday 19 December 2023. Those received after Tuesday 5 December 2023 may not be issued until after Wednesday 10 January 2024.
Property File requests
  • Applications received up until Tuesday 19 December 2023 will be delivered within the standard 3-4 day timeframe.

  • Applications received from Wednesday 20 December 2023 will be processed after Monday 8 January 2024.



Last updated 14 December 2023